Terms & Conditions
The following steps are required when booking your appointments with Seattle African Braids. We reserve the exclusive right to not service any client at any time. Deposits are NON-REFUNDABLE and NON-TRANSFERABLE.
Booking Your Appointment
• A 50% NON-REFUNDABLE deposit, which goes toward your total price, is required to confirm your appointment. We will not guarantee your spot if you delay payment. This applies to new and returning clients.
• Prices are subject to change at any time. A price change will not affect an already existing appointment.
• Your remaining balance will be paid in person in CASH ONLY.
• Appointments at 5:00 PM or later are subject to an additional $30.
• Sundays and any squeeze-in appointments made with Laurelle are subject to an extra $50 on the regular price at checkout.
• Any squeeze-in appointment is subject to an extra $50 on the total price. The full amount must be paid via Zelle ONLY before the appointment is confirmed.
• Any appointment made on a holiday is subject to an additional $40 at checkout.
• We offer a complimentary trim, hot cocoa, coffee, and/or tea during your appointment.
• Each time you refer a new client, you will receive a $10 discount on your next service.
• Prices are fixed, final, non-refundable, and non-negotiable. After you book a hairstyle, it will not be subject to any change, nor will the deposit be transferred to another style. You will be serviced for what you booked. Please do not send us a photo to request a style that is not on our listed services — if you do not see a service on our list, it means we do not offer it.
Coming to Your Appointment
• Please come with your hair freshly washed (no more than 24 hours), blown out straight, and oil-free. We now offer shampoo and blowouts — if you would like to book one prior to your install, let us know, or you can book one directly on the website.
• Please make sure your hair is washed and blow-dried straight for convenience, or an extra $45 will apply for a blowout. You may also request a shampoo and blowout prior to your appointment.
• If you have short hair, please attach a photo via email, Instagram, or text message prior to booking.
• Please be on time for your appointment. There is a 10-minute grace period for both the stylist and the client. After 10 minutes, a $20 late fee will apply. After 20 minutes, your appointment will be automatically cancelled, and the deposit will not be refunded nor will it be valid for a reschedule.
• Please come to your appointment alone. If you come with an additional person, they will have to wait outside.
• Please be ready to have photographs taken during the process and after your hair is done.
• Unfortunately, we are no longer offering touch-up services.
• Please plan your day accordingly. There is no need to rush the stylists — that will not change how long the service is going to take.
• If you got dropped off, please plan accordingly with your ride to be there to pick you up by the time your service is done. We do not have room for you to wait; unfortunately, you will have to wait outside regardless of the weather conditions.
• If you are unable to hold your head up or still during the service because you are too focused on your cell phone, tablet, computer, or any other device, you will be asked to put it away until the end of the service. Not holding your head still or up puts a lot of stress on the stylist's wrists and back. It will add extra time to the service and affect the neatness of the style, so please be mindful.
• If you are unable or refuse to hold your head up or still, or to put your phone away if asked during the service, you will be refused services.
Hair Extensions
• Information about what hair extension to get will be communicated to you via text message or email after you confirm your appointment.
• Please pick your hair color at least 72 hours prior to your appointment.
• Starting June 1st, 2020, we will not be accepting any hair extensions purchased from any source that we did not recommend. The reason is that we take pride in the quality of our work and the hair extensions used. If you come to your appointment with a different hair, your appointment will be automatically cancelled.
• If you are allergic to hair extensions, we highly recommend adding an ACV RINSE for an extra $20 to your service.
• Please DO NOT insist on wanting to bring your own extensions. We will not accept it. This applies to everyone with no exceptions.
• An extra $20 will be charged if you require a custom-made color, when you pick multiple colors to be blended together.
Cancellations and Rescheduling
• A 48-hour notice has to be given in order to reschedule your appointment. Failure to do so will result in an automatic cancellation of your appointment, and another non-refundable deposit will be required to schedule a new appointment. This applies to new and returning clients with NO EXCEPTIONS.
• A reschedule can only be made once within 30 days from your appointment, if there is availability. After 30 days, a new deposit will be required to schedule a new appointment. This applies to new and returning clients with NO EXCEPTIONS.
• If you decide to cancel your appointment, your deposit will not be refunded. This applies to everyone with no exceptions. In the rare occasion of a refund, a $50 inconvenience fee will be deducted from the deposit.
• If you have to give less than 48 hours' notice due to an unforeseen event, an extra $50 inconvenience fee will apply, and you will be required to pay your total balance in addition (payments are required in full prior to rescheduling, if there is any availability). This is within our sole discretion, and we reserve the right to not reschedule your appointment.
General
• We appreciate your business. Please allow at least 48 hours for responses. We will not be responding to any inquiries after business hours, 8 PM–7 AM, and all day on Thursdays and Sundays.
• By paying your deposit, you understand and are agreeing to the above terms and conditions.
